Policies

At Lemon Water Salon our mission is to provide our guests with exceptional customer service, technical excellence, and a clean, welcoming atmosphere.

Our support team will accommodate your scheduling needs while your technician provides you with their service, professionalism, and expertise. Lemon Water Salon’s team will make your experience relaxing and memorable. Our technicians are fully trained and continuously educated on the latest styles and techniques in our ever-changing industry.

At Lemon Water Salon, we strive to provide you with the skills and ability to recreate and maintain your style at home. When you depart, you’ll leave feeling relaxed, rested and looking great. We look forward to a growing relationship and a future with each and every guest.

Our Service Guarantee

We guarantee all of our services. If for any reason you are unhappy with any of our services, please notify us within seven days from the original hair service and three days from the original spa service.

Gift Card Policy

Gift cards are only valid at the location where they were purchased. Gift cards cannot be exchanged, returned or redeemed for cash.

Referral Program

For every new guest that you refer to us, we will give them $20 toward a new service valued at $40 or more. You will receive a $25 gift for products once they come in.

We’ll send your gift voucher as soon as your friend redeems their $20 gift. Your friend must redeem their card at time of service. We’ll send you an email to let you know, so please provide a valid email address. $25 gift is valid at Lemon Water Salon Spa only. Thanks for telling your friend about us. We’ll make sure they’re happy!

Cancellation Policy

We ask that if you need to cancel or reschedule any appointment to please notify us at least 24 hours in advance so we can better accommodate others.

Return Policy

If for any reason you are unhappy with your products, simply return them within 30 days with the original receipt. If you do not have your receipt, we will issue you a gift card in the amount of the product when purchased. All makeup and tool sales are final.