At Lemon Water Salon our mission is to provide our guests with exceptional customer service, technical excellence, and a clean, welcoming atmosphere.
Our support team will accommodate your scheduling needs while your technician provides you with their service, professionalism, and expertise. Lemon Water Salon’s team will make your experience relaxing and memorable. Our technicians are fully trained and continuously educated on the latest styles and techniques in our ever-changing industry.
At Lemon Water Salon, we strive to provide you with the skills and ability to recreate and maintain your style at home. When you depart, you’ll leave feeling relaxed, rested and looking great. We look forward to a growing relationship and a future with each and every guest.
COVID 19 Policies
As of 5/17/21, masks are welcomed, but not required for our guests and team. Please inform us if you would prefer your service provider to wear a mask for the duration of your appointment and we will be happy to accommodate.
We still ask that if you are experiencing any Covid-19 symptoms or if you have been exposed to someone with Covid-19 to please not enter our establishment. If you need to reschedule an appointment, book an appointment, or purchase products or gift cards we will be happy to assist you if you call.
Our Service Guarantee
We guarantee all of our services. If for any reason you are unhappy with any of our services, please notify us within seven days from the original hair service and three days from the original spa service.
Gift Card Policy
Gift cards are only valid at the location where they were purchased. Gift cards cannot be exchanged, returned or redeemed for cash.
Effective Date: 01-01-2020
Your appointments are very important to Lemon Water Salon and Spa, and they are reserved especially for you. We understand that some schedules adjustments are necessary; therefore we request at least 24 hour notice for cancellations.
Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive serves. Our providers are commissioned based so they do not get paid for their time here during a canceled appointment. As a courtesy, we will text, email, or call depending on your preference at least 48 hours from your service appointments because we know how easy it is to forget an appointment you booked months ago.
Since the services are reserved for you personally, if you cancel an appointment less than 24 hours, please understand that we reserve the right to charge up to 30% cancelation fee unless you rebook within the next few days. If you do not show up for your scheduled appointment, we reserve the right to charge 50% of your schedule services. The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our schedules filled, thus better serving everyone.
If for any reason you are unhappy with your products, simply return them within 30 days with the original receipt. If you do not have your receipt, we will issue you a gift card in the amount of the product when purchased. All makeup and tool sales are final.